1. Confidently knowing the food and beverage menu contents and be able to explain them indetail to guests. Understand dietary requirements and offer appropriate suggestions.

熟悉掌握菜单及饮料单上的内容，并可以向客人做出详细解释。了解健康食品的要求，可以提出适当的建议。

2. By completing TBS checklist in product knowledge.

能够达到TBS产品知识要求。

3. Be able to make suggestions on the menu that might suit guests of different nationalities.

根据客人不同的国籍，推荐相应的食品。

4. By knowing menu items of all other outlets to recommend guests to other outlets.

熟悉饭店其他餐厅菜单上的食品，并向客人推荐。

5. Undertake steps/process to ensure that all areas of the restaurant are set to the standards required for lunch and dinner. This includes setting tables, setting the buffet, having all equipment ready for service and ensuring you have been briefed by your supervisor for the shifts activities.

遵守服务程序，保证餐厅的各个区域都符合午餐及晚餐的服务标准。其中包括收银台的准备工作，与厨师交流餐厅预定的详细情况。

6. Undertake steps to ensure that the cashiers desk is ready and set for ser